Returns

Welcome to our Return Center

At Mojo Sportswear Company, we want you to be completely satisfied with your order. If you are not 100% satisfied with your purchase, we will be happy to accept returns made on our website.

Items must be unworn and in original condition with tags attached.

You can return full price merchandise within 60 days from your invoice date if accompanied by the original packing slip or order number. 

All clearance item sales are final. With these items, there are no returns or exchanges. 

If at any point you do not know what to do or where to go, you can always contact us by calling 1-888-595-6556 or email us at customerservice1@mojosw.com. We hope we can make this experience as easy as it can possibly be!

(See below to use our Order Lookup)

 


Frequently Asked Questions:

What can I return?

Sale items that are unworn, original condition garments with tags can be returned within 60 days from your invoice date if accompanied by the original packing slip or order number.

What is the return cost?

If you need a different size in the same garment, we will exchange the garments for you at no charge.

If you decide you want a different color, different design on your MSC merchandise, or simply want a refund, we only ask that you pay the flat rate shipping rate to return the items. 

How can I return?

Simply ship your return to us at:
Mojo Sportswear Company Returns
2408 Caton Rd
Florala, AL 36442

This address can only be used to return items purchased at www.mojosportswearcompany.com.

If you would like to return items purchased elsewhere, please return the items to that location. Returns that are received by Mojo Sportswear Company that were not purchased from www.mojosportswearcompany.com cannot be processed. If you purchased a Mojo Sportswear Company product from one of our retail partners, please return the item to the store of purchase for assistance. 

How can I exchange?

Exchanges can be made within 60 days of the invoice date. Exchange items must be unworn and in original condition with tags attached. Availability of your desired replacement item is not guaranteed, but we will make every effort to meet your needs.

Any item exchanged must be exchanged for the same product, but can be a different size or color. A return shipping charge will be charged to your credit card if our return shipping label is used. 

What if my shipment is damaged?

We strive to maintain the highest level of product quality and accurate shipments. However, if your order is found to be defective or incorrect, please return the item using our postage-paid return label, and we will gladly send you a new item free of any shipping charges. (Exchanges for defective merchandise must be exchanged for the same size, color, and style as the defective item.)